Designed with intention, built to last. Please note our current lead time is four to six weeks after orders are received. 

Privacy Policy

Vanityline respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

Our website address is:
https://vanityline.co.za


Information We Collect

When you visit our website or place an order, we may collect certain personal information, including:

  • Name, Email Address, Phone Number, Billing, Shipping information

  • Order details and purchase history

  • Technical information such as IP address, browser type, and device information

This information is collected when you:

  • place an order, contact us, subscribe to communications and browse our website


How We Use Your Information

We use the information we collect to:

  • process and fulfil your orders

  • arrange delivery of your products

  • communicate with you about your order

  • provide customer support

  • improve our website and services

  • prevent fraud and maintain website security


Payments

Payments made on our website are processed securely through trusted third-party payment providers, including PayFast and Payflex.

Vanityline does not store or have access to your full payment card details. Payment information is handled directly by the payment providers according to their own security and privacy policies.


Delivery Partners

In order to deliver your orders, we may share necessary delivery information such as your name, contact details, and shipping address with courier and logistics providers.

This information is only shared for the purpose of fulfilling and delivering your order.


Cookies

Our website uses cookies to improve your browsing experience and help our website function correctly.

Cookies may be used to:

  • remember your preferences

  • enable shopping cart functionality

  • analyse website traffic

  • improve website performance

You may disable cookies in your browser settings, however this may affect the functionality of the website.


Embedded Content

Pages on this website may include embedded content such as videos, images, or articles from third-party websites. Embedded content behaves in the same way as if the visitor has visited the third-party website directly.

These websites may collect data about you, use cookies, and monitor your interaction with that content.


Data Retention

We retain personal information only for as long as necessary to:

  • process and fulfil orders

  • comply with legal and tax obligations

  • maintain customer records and support services


Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us via email:

info@vanityline.co.za